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Thread: Recall: Medela In Style Advanced Breast pump

  1. #1

    Default Recall: Medela In Style Advanced Breast pump

    Received the following e-mail from Babies r Us:

    BREASTPUMPS RECALLED DUE TO QUALITY ISSUES

    Dear Valued Guest,

    We are writing to inform you that Medela, Inc., in cooperation with the FDA is recalling a limited number of the following items sold in 2010 due to quality issues:

    Medela Inc. Pump In Style Advanced Breast Pumps

    You are receiving this email because our records indicate one or more of the following conditions has been met:

    - The above item(s) was purchased for you or by you

    - The above item(s) was on your baby registry or Wish List

    - You requested we email you about recall notices

    This recall DOES NOT AFFECT CURRENT PRODUCT for sale at Toys”R”Us, Babies”R”Us or online at toyrus.com and babiesrus.com

    You may safely keep the Medela Pump In Style Advanced Breast Pumps on your Baby Registry or Wish List

    THIS IS NOT A TOTAL RECALL. Only Medela Pump In Style Advanced Breast Pumps sold in the US and exhibiting one of the following problems are affected:

    - The pump will not turn on
    - The pump turns off on its own
    - The pump reduces or loses suction during the pumping process
    - The pump is making a clicking noise.

    If you have a Pump In Style Advanced breast pump that exhibits any of these symptoms, please visit the Medela website at www.medelareturns.com to expedite shipment of a free replacement unit. For any questions regarding this recall, please email Medela at medelareturns@medela.com. Medela customer service is also available to assist you at 1-800-435-8316. Further details may be found in the recall notice, here.

    If you have any further questions, please contact our Guest Service Team at 1-800-TOYSRUS (869-7787).

    Sincerely,

    The Guest Service Team
    Toys"R"Us and Babies"R"Us

  2. #2

    Default Re: Recall: Medela In Style Advanced Breast pump

    Dear Valued Guest,

    This is a follow up to the previous email you received regarding the Medela Pump In Style Advanced recall. Please disregard that previous communication. We are writing to inform you that the Pump In Style Advanced breastpump recall is limited to those pumps manufactured between Feb 10, 2010 and March 3, 2010. For purchases made at Babies R Us, the models are limited to Pump In Style Advanced Shoulder Bag (57027T) and Backpack (57062T).


    THIS IS A LIMITED RECALL. THIS ONLY APPLIES TO PUMP IN STYLE ADVANCED BREASTPUMPS MANUFACTURED BETWEEN FEB 10, 2010 and MARCH 3, 2010, and those sold in the US that exhibit one or more of the following symptoms.

    - The pump will not turn on
    - The pump turns off on its own
    - The pump reduces or loses suction during the pumping process
    - The pump is making a clicking noise.

    This recall DOES NOT AFFECT CURRENT PRODUCT for sale at Toys”R”Us, Babies”R”Us or online at toyrus.com and babiesrus.com

    If you have a Pump In Style Advanced breast pump that exhibits any of these symptoms AND was manufactured between Feb 10, 2010 and March 3, 2010, please visit the Medela website at www.medelareturns.com to determine if your pump is part of the limited recall. SERIAL NUMBERS for your pump will be required. For any questions regarding this recall, please email Medela at medelareturns@medela.com. Further details may be found in the recall notice, here.

    If you have any further questions, please contact our Guest Service Team at 1-800-TOYSRUS (869-7787).

    Sincerely,

    The Guest Service Team
    Toys"R"Us and Babies"R"Us

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